FAQs
Who performs the scan?
All scans are performed by our highly qualified, experienced Sonographers.
Our Sonographers have all worked for many years in the NHS and the private sector.
How do I prepare for my scan?
To aid the sonographer and for your comfort, try to wear loose clothing
Please drink plenty of water prior to your scan, and do not empty your bladder before the scan.
What is the difference between 2D, 3D and 4D ultrasound?
2D ultrasound is the traditional and original method of viewing a baby’s organs and skeletal features. This method has been used by the NHS for many years to check prenatal progress. 3D ultrasound uses more advanced technology to provide views of the surface imagery of your baby in great detail, capturing what is now referred to as 3D photographic imagery and 4D real-time moving imagery using the same frequency sound waves as traditional 2D ultrasound.
Are ultrasound scans safe?
Yes, there’s no evidence that scans are harmful, if used according to the correct guidelines.
Our sonographer will be following our strict rules and protocols to ensure you and your baby are safe.
When is the best time to have a 3D/4D scan?
We offer scans from between 13-35 weeks, however we recommend for optimum results coming for a scan at 25-30 weeks. This is when your baby is more developed yet still has room for movement and plenty of fluid to project imagery.
How many guests can I bring? Can I bring children?
We have room for six guests. Children are more than welcome. However please be aware of other service user's experience.
What happens if you are unable to get images?
If unable to achieve any images during your scan due to your baby’s position, we will ask you to have a walk around and maybe drink some more water. If that still does not work we will offer you a further complimentary 4D scan free of charge (subject to original packages rescan policy). Date and time will be subject to availability, gestation and at the advice of our Sonographer.
Do you scan twins?
Yes we do. There is no additional surcharge for twin pregnancies.
What happens if you find a problem?
Our scan packages are non-diagnostic so do not check for abnormalities. However if a problem is detected our sonographer will discuss with you in as much detail as possible. They will explain any concerns to you and ensure that you are referred back to your midwife or doctor to arrange follow-up care.
Do you have toilets on site?
Yes our toilets are next door to the scan room.
Do I need to book an appointment?
All appointments must be booked. There may be spaces on the day which can be booked online or over the phone.
What time should I arrive for my scan?
We ask you to arrive 15 minutes before your appointment time. This is to read and sign our patient consent form and any remaining payments to be taken before the scan.
Can I change my appointment?
Just let us know with 24 hours’ notice prior to scheduled appointment and we will do our best to help.
Can I cancel an appointment?
Cancellation of a confirmed appointment must be made up to 48 hours prior to scheduled appointment and will be subject to a cancellation fee of the value of the deposit paid.
How can I pay?
A £25 deposit at the time of booking and the remaining cost is payable upon arrival.
Do you have parking?
We have ample parking in the Galleries for you and your guests.
How long is my appointment?
Appointment time includes the whole process of taking you into the scan room and then the scanning. All photographs can then be chosen in a separate room, which will not affect your appointment time.
Does the 4d scan or gender scan replace my NHS hospital scan?
These scan DO NOT replace your NHS hospital scans and it is very important that you continue with all your hospital antenatal scans. These scans are optional and are not a complete medical check, this merely adds to your pregnancy experience.